Brennan is excellent. He explains everything so you understand it and does what needs to be done.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Barb! That's wonderful to hear! We are so glad Brennan provided you with excellent service and took the time to explain everything. We appreciate you taking the time to share your furnace tune-up and safety inspection feedback.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Advanced technology, expertise, and USA Hoist customization capabilities make USA the best source in Chicago for construction elevators and hoists. Thanks for trusting PDM to maintain your plumbing, heating, and cooling systems.
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Very professional and great work done!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lin, thanks for sharing your water heater replacement review! Good to hear John took care of you and got the hot water flowing again. Thanks again for trusting in PDM for any plumbing, heating, or cooling service.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Shana, for sharing your drain repair review! Glad John got you back to normal fast. Thanks again for choosing PDM for your plumbing, heating, and cooling maintenance! We're here when needed.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Richard, thanks for taking a moment to share your furnace maintenance review. It's good to hear you were happy with Chris' safety inspection and tune-up. Thanks again for choosing PDM to keep you comfortable!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
We're so happy to hear that! Thank you for being a loyal customer for over 10 years. We truly appreciate your business and your kind words. Glad Chris made the necessary heating repairs and got you back to normal. We look forward to continuing to serve you!
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Super service and very kind
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Jan, thanks for your kind plumbing service review. Great to learn you were happy with Pete's pump replacement service. He's a great guy to have on your team. Thanks again for your trust and we look forward to our next maintenance visit.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Chris for your heating service review! Glad Brennon performed your annual furnace safety inspection. Thanks for your trust and we look forward to maintaining your equipment in the new year! Stay well.
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Brennon was on time, did the needed maintenance, and made sure my furnace was operating properly. He was a pleasure to deal with.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Barb! We appreciate you taking the time to share your positive furnace safety inspection feedback. We'll be sure to pass along your compliments to Brennon. He's a valued member of our team, and we're glad he was able to keep you safe and comfortable. If you need any further heating or plumbing assistance, please don't hesitate to contact us.
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The service was excellent but I was surprised by the bill. I guess it was OK. I am out of touch since inflation is taking a toll on me.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thomas, thanks for your kind words about our heating service! We're glad to hear that you were satisfied with Brennon's work. We understand that rising costs can be a challenge. Your furnace rejuvenation, replacing a safety sensor which if it doesn't detect a flame it shuts off the furnace to prevent a gas leak, a faulty electrical device that lights the burner assembly converting fuel into heat, plus a humidifier filter all adds up. We strive to provide the best value possible, and we're always working to keep our prices competitive. We hope to see you again for any plumbing or heating service! Thanks again for your review and for your trust in PDM!
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Pete was extremely professional, courteous, and efficient. Highly recommend Pete and PDM Plumbing.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Cheryl so much for your kind words! We're thrilled to hear that Pete was able to provide you with excellent toilet repair service. Our goal is to deliver top-notch plumbing solutions to every customer, and it's rewarding to know we met your expectations. We appreciate your recommendation of PDM Plumbing and Pete. We hope to be of service to you again in the future for precision heating maintenance and safety inspection too.
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Dan made sure my gas line was capped and safe.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Larry, happy to hear Dan was able to 'cap' things off for you with his gas piping service! Safety is always our priority, and we're glad you feel secure. As Benjamin Franklin said, 'An ounce of prevention is worth a pound of cure.' We look forward to seeing you in the autumn for your heating maintenance safety inspection.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words and taking a moment to share an air conditioning repair review! Like USA Hoist service professionals we are proud of our caring team. Glad Dan offered honest solutions to get your AC back to normal. We appreciate your business and look forward to serving you again. Thanks again for trusting PDM.
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Chris always does a great, professional job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi David, thank you for your kind words and for taking the time to leave a 5-star air conditioning maintenance review. Happy to hear Chris leaves you with a smile! It was a pleasure serving you and we look forward to the opportunity to do so again in the future.
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Unfortunately we had to use PDM twice within a couple of weeks, but fortunately for us we had Pete do the work both times. He is very polite, professional and did a great job both times. He kept the work area clean, caring for our carpet, etc. He explained everything to us before he left. Well done!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Walter, Thanks so much for the great plumbing service review! Glad Pete met your high expectations and was able to help out with your battery backup and main sump pump. Please don't hesitate to reach out if you ever have any questions or concerns. Thanks again for trusting in PDM!
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Water softener service. The customer's water softener has not worked for 10 years, and the whole hose filter had a crack in it and was spraying water. The customer wanted to eliminate the softener altogether, so I cut out the softener and capped both ends. The softener had a bypass built in, so I was able to restore water to the home.
Church boiler repair. Finished service of steam boiler, replaced sight glass gaskets, washers, and nuts. Started and tested the boiler for the season.
The outside lawn faucet is leaking. No access in the finished basement to replace because the faucet is buried behind the end floor joist and covered by finished framing on the outside wall. I installed a rebuild kit on the Zurn outside lawn faucet instead of replacing it.
Replaced a 50-gallon water heater with an energy-efficient Bradford White water heater. Tested for safe operation. Cleaned up and removed the old water heater.
Furnace tune-up and safety inspection. Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. Cleaned the condensation trap and all hoses. Replaced the humidifier pad filter that the customer provided. The system is clean, heating, and operating properly at this time. Customer renewed VIP maintenance program.
Commercial water heater maintenance. Pulled and cut anode rod on a 20 20-gallon Bradford White water heater in the mop basin closet on the shelf. Chlorinated and flushed the system for 40 minutes. The smell of sulfur and chlorination is gone at this time. Attempted to pull another rod from 10 10-gallon electric Bradford white water heater, including disconnecting the coffee shop, but it was already pulled out, and a nipple was used in place of the anode rod nipple. Also pulled the plug where the anode rod was marked on the heater, and it was not in place on the plug. It could have possibly been cut off prior to my arrival. The heater has no anode rod and did not have one prior to my arrival. Rick would like an estimate to install electric anode rods on both heaters I serviced today. Something in writing to submit.
Furnace tune-up and safety inspection. Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. Cleaned all pressure switch hoses. Tested gas valve and inlet/outlet pressures. Tested blower motor amperage and capacity. The system is clean, heating, and operating properly at this time. Replaced the furnace filter that the customer provided. Performed free inspections. Customer renewed VIP maintenance program.
After diagnostic. On north unit found thermostat not lighting up at all and not sending signal to unit. Replaced thermostat and reran NEW thermostat wire. Performed clean and check. System is heating and operating properly at this time. On south unit after diagnostic, found units high limit switch was popping due to fan/blower motor not engaging. Motor would partially spin freely. Motor is seized up. Will be ordering new motor. Will need to return to install new fan motor. Cleaned and serviced up stairs furnace. Tested all mechanical components. Found HSI and f.s very corroded and replaced items. Also found blower motor cap below acceptable range. Found humidifier pad filter extremely calcified and replaced as well. Replaced furnace filter that company supplied. All items before are in pictures. System is clean, heating, and operating properly at this time. 9/23/25 B.E- installed new fan motor on shop heater. Tested. System is heating and operating properly at this time.
Furnace tune-up and safety inspection. Cleaned and serviced the furnace according to the plan. Last visit to the plan. Tested all mechanical components. Cleaned all sensors. Cleaned/washed out the condensation trap and all hoses. Cleaned all pressure switch hoses. Tested gas valve and inlet/outlet pressures. The furnace filter was just changed. Gave customer estimates for new water softener and humidifier. The system is clean, heating, and operating properly at this time. Customer renewed maintenance program. She will have both VIP visits for the 2026 season prepaid. Performed a free plumbing inspection.
Church boiler repair. No heat on the steam boiler. Had to troubleshoot the entire wiring control system. The boiler was not powered up. Located the problem at the outside air damper motor end switch. The motor was opening and closing, but the end switch was not closing, which was holding the boiler out. Wired around the end switch, and the boiler is now working. Cycled the boiler multiple times, and all controls are working. The boiler operator is set at 2.5 to 6 psi. Replace the outside damper motor. Started the service boiler for the season, the feed water line is rusted out and leaking. Cut out the piping and replace the pipe. Finished the boiler start-up.
Indoor air quality service. Replaced bulb on UV lite in the furnace. A UV light uses ultraviolet-C (UVC) radiation to prevent the growth of microorganisms like bacteria, mold, and viruses on HVAC system surfaces, such as evaporator coils and drain pans, making the system more efficient and improving indoor air quality.
Commercial piping repair. Used a camera on the piping where water was coming through the floor. I suspect water is leaking from a storm drain. Dave will talk to Abe to figure out where we go from here.
Furnace tune-up nd safety inspection. Cleaned and serviced the furnace. Tested all mechanical components. Cleaned all sensors. Tested gas valve and inlet/outlet pressures. Checked blower motor amperage and capacity. Cleaned the exhaust pipe out. Changed the furnace filter that the customer provided. The system is clean, heating, and operating properly at this time. This is the first visit on the current VIP service plan. Performed free plumbing inspections.
Furnace tune-up nd safety inspection. Cleaned and serviced furnace. Tested all mechanical components. The system is working adequately. Found the system having a lot of flame rollout on startup. Writing customer estimates for a new furnace. The existing furnace is from 1998. Took pictures of the cabinet showing flames in heat mode.
AC repair. Found water underneath and all around the furnace area. After inspection, found clogged drain line. Removed and reinstalled the new drain from the coil to the drain on the floor. Cleaned up all the water in the area. Replaced the furnace filter that the customer provided. System is clean, cooling, and operating /draining properly at this time.